The free money-back guarantee back you up when you enter the online buying experience financial input, so a product such as pay in advance, credit card or direct debit.

The money-back guarantee includes these services:
First Non-delivery:
Remains from the delivery and the shop then replaced within the deadline, the purchase price, you get reimbursed for the damage.
Second Returning the goods
If you return the goods according to contract, this will not refund the purchase price, however, attacks the Trusted Shops Guarantee
Third Credit Card Fraud
When fraudulent purchase using your credit card, you get your possible deductible reimbursed up to a height of 50.00 €.
A step-by-step instructions for registering for the money-back guarantee here.

Up to what amount I am assured by the money-back guarantee?
According to the warranty conditions Marmot per month, and online store are backed up to an altitude of 2.500,00 €.

When and how do I sign up for the Trusted Shops money-back guarantee?
Registration for the free money-back guarantee is directly and exclusively in connection to the order in our shop possible.

According to the guarantee by Trusted Shops conditions can orders by phone, fax, e-mail to, etc., made, are not protected by the Trusted Shops money-back guarantee.
Warranty conditions

When does the money-back guarantee and how long is it valid?
The start of the money-back guarantee is the date of your order. A subsequent change of the warranty start is for insurance and legal reasons.

The guarantee is initially valid for 30 days. The exact time frame will be disclosed in the warranty confirmation that you receive following the completion of the Trusted Shops guarantee money back via email.